Privacy Policy

Effective date: October 14, 2026

This Privacy Policy explains how Epic Sphere ("we", "us") collects, uses and protects personal information when you visit www.epic-sphere.com or contact us.

Information we collect

• Information you give us: when you use our contact or newsletter forms we collect your name, email address, phone number and the content of your message.
• Information collected automatically: like most websites, our hosting provider records standard server logs such as IP address, browser type, pages requested and the date and time of each visit, for security and troubleshooting.

How we use your information

• To respond to your inquiry and provide quotes or consultations you request.
• To send our newsletter if you subscribe. You can unsubscribe at any time.
• To operate, secure and improve our website.

We do not sell your personal information.

Service providers

Our website forms are processed by FormSubmit (formsubmit.co), which delivers form submissions to our email inbox. Our website is hosted by a third-party hosting provider. Some pages embed videos from YouTube, which may set its own cookies when you play a video; see Google's privacy policy for details. These providers process data only as needed to provide their services.

Cookies

Our website does not use advertising cookies. Embedded third-party content, such as YouTube videos, may use cookies under that provider's own policy. If we add analytics or advertising tools in the future, we will update this policy.

Data retention

We keep inquiry and client communications for as long as needed to respond and to maintain business records, and newsletter subscriptions until you unsubscribe.

Your rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to opt out of marketing. California residents have rights under the California Consumer Privacy Act (CCPA). To make a request, email us at info@epic-sphere.com. We will not discriminate against you for exercising your rights.

Children's privacy

Our website is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Security

Our website uses HTTPS encryption, and we take reasonable measures to protect personal information. No method of transmission over the internet is completely secure.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.

Contact us

Questions about this policy: info@epic-sphere.com or +1 872-213-9125.